CERTIFIED WAREHOUSE PROFESSIONAL (CWP)

OVERVIEW

Warehousing is critical in businesses not only as an unavoidable cost of doing business but also as an assurance for high-level customer service. World-class warehousing improves customer service; enhances cost reduction measures; mitigates supply chain inefficiencies; enables product accumulation, customization, and consolidation as well as improving overall business logistics and inventory management. To sustain competitive advantage a business must effectively manage its warehouse operations. The effective administration of a warehouse dictates the success or failure rate of customer service policies and maximized returns in the organization.

This course examines the principles and practices of modern warehousing. Particular emphasis is focused on understanding how warehousing can be used as a competitive advantage in the global marketplace. This course investigates and defines the activities and functions common to most warehouses as it develops an understanding of the principles of modern warehousing within the context of the global economy. Upon completion, students will be able to analyze and assess warehousing needs and conceptually design warehousing solutions.

Topic	Deatils
Warehouse rationale & material flow	This introductory module briefly discusses a few issues that help lay the foundations for warehouse analysis.
Warehouse management	The four topic area that need considering when setting a strategy for warehouse and distribution. The various types of warehouse and their purpose The role of the warehouse manager. How materials management can impact on warehousing. The four main responsibilities of warehousing. The process and consideration of warehouse planning
Warehouse processes & activity profiling	The processes used by warehouses: The steps required for the receiving process The procedures used for receiving the product into stock How issues and picking is performed The steps in the shipping process A warehouse is a complicated and busy place and it can be hard to get an accurate sense of what is happening. Warehouse activity profiling is the careful measurement and statistical analysis of warehouse activity. This is a necessary first step to almost any significant warehouse project: understand the customer orders, which drive the system.
Warehouse layout	The types of storage methods used. Points to consider when planning a warehouse layout How to decide where to locate items in the warehouse How to calculate the storage cube required Types of location systems The impact of technology in the warehouse
Storage and handling equipment	The various types of storage equipment The concept of unitization The two types of live racking The types of hand and power operated handling equipment The uses and types of conveyors The forms and levels of packaging
Managing distribution	The operational factor of load planning. The types of delivery routes that can be created. Reverse logistics. The savings method of vehicle routing The key issues of consideration when making distribution decisions. Distribution operational costs Inventory costs in distribution How just-in-tie is applicable to distribution.
Managing inventory & inventory accuracy	Why inventory accuracy is necessary The effect of inaccurate records How to organize a physical stock take Methods to improve the stock take accuracy The tag control and double count systems The ten step plan for accurate records The main purpose of cycle counting The long-term benefit f cycle counting The various ways of determining which items to count
Measurement and Benchmarking	The characteristics of good performance measurement The three categories of performance measurement What to measure? With whom to compare? How to improve? compare with others, and plan to improve hints on how to achieve similar performance
Warehousing around the world	A brief survey of how warehousing issues differ around the world.

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